Bill & Susan: Debt Management Issues

Table of Contents

‘Bill & Susan’ a Division I Proposal:
Debt Management – More Than a Balancing Act

Bill and Susan E. (not their real names) were a married couple in the Greater Toronto Area whose bad luck and lack of debt management skills had put their family’s dreams in jeopardy. When they first came to David Sklar & Associates Inc they were in their late forties with one child in university, and another in his final year of high school.

Successful in their careers, Bill was an Administration Manager and Susan was a Social Worker. Their combined incomes were over $130,000 per year.

When they came to DSAI they owed over $135,000 on their credit cards, $16,000 on their cars, and $40,000 on a holiday time share. They had no mortgage as they did not own their own home and they had no savings other than a $38,000 locked-in RRSP.

As Bill put it, worry was keeping them both awake at night. They were afraid to answer their phone for fear it was another collector, afraid to open their mail, and afraid that their lives would never be ok again.

Two years before coming to DSAI, Bill’s company had closed down and Bill had lost his job. It took over 18 months before Bill found a comparable job. During those 18 months, the balancing act that had been their debt management plan, tumbled out of control.

Several years before losing his job, Bill and Susan had purchased an older home in the Greater Toronto Area that needed a lot of repair. They had planned on doing much of the work themselves and making a profit when the work was complete. They purchased their home with a 95% mortgage. As the home increased in value – they took out home equity loans to pay for renovations and to pay down some of their debt. At the time Bill lost his job, it was clear to them that the remaining work to be done on the house was beyond their capabilities and finances – so they decided to sell their home. The sale of their home netted them only $12,000 which they used to pay off some of their credit card debt.

One of Susan’s and Bill’s dreams for their family was that both of their children would go to university. To that end, they were trying to pay for all the costs of university to spare their oldest the need to take out loans or get a part-time job. Although their children suspected something was wrong, Susan and Bill were able to hide the harsh reality of their finances.

Years earlier, Bill and Susan had impulsively purchased a holiday time share. Even before Bill lost his job, they had realized that they were not making full use of the time share, but they had kept it in case things changed.

~~~

During their initial consultation at David Sklar & Associates, Bill and Susan laid out their financial situation with their Estate Administrator, Cori Naron. Cori discussed their options with them and they decided to file a Division I Proposal.

A Division I Proposal at that time was used for people with more than $75,000 in debt (other than their mortgage). As of September 2009 that guideline was changed and now people with under $250,000 of debt (other than their mortgage) would file a Consumer Proposal, and people with more would file a Division I Proposal.

Cori worked with Susan and Bill to draw up a Proposal that would be acceptable to their unsecured creditors and doable for Susan and Bill. This meant that they had to review current income and expenses, set up a budget, and identify areas where costs could be reduced. After speaking with Cori, they decided to let go of the time share as well as reduce car, phone and other expenses.

Once the Proposal was filed, collection calls and notices stopped.

The Proposal was accepted by the unsecured creditors. It set up a 60 month repayment plan of $800/month – with the creditors’ total payout equaling substantially less than the actual debt. DSAI fees were included in the $800/month. The monthly payments were made to DSAI who handled the disbursement to the creditors.

Bill and Susan were able to keep their $38,000 locked-in RRSP.

60 days after their initial consultation at DSAI, Susan and Bill returned for their first financial counselling session with Cori. At this point in the process, they were visibly relieved. Without the stress of collectors and knowing they were working toward a definite goal, they were sleeping better and feeling hopeful. They had also sat down with their children and explained what was happening. Their children immediately stepped up and took full responsibility for their own current and future university costs – taking out loans, getting part-time jobs and helping to reduce expenses for their parents. This event proved to be one of the their most positive family experiences, drawing everyone closer together, teaching the children the need to manage debt, and showing them all what could be done when they worked together.

Bill and Susan successfully completed their 60 month Proposal and were released from their unsecured debt. Both of their children graduated from university. With their new-found skills in debt management, Bill and Susan were better able to prepare for their retirement – and continue to sleep well at night.

To protect our clients’ privacy, aspects of this case study have been altered

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I want to give a big TY to BIBI, Jo, Rhoda, Christina and all the staff at David Sklar, for making such a confusing, embarrassing, stressful, time in my life, so much easier to deal with. The level of patience and understanding they carried, during my learning process of the whole bankruptcy path, was truly a blessing. I was lost, tired, sick of the collection calls, threatening letters, embarrassed to tell anyone how far in over my head I was. But they made it easy, worked with me, and helped me to understand the bankruptcy act and what my responsibilities were, as well as theirs. I am now 3 months into my debt free life, and can now look forward to the future, and answer my phone. Ty so much to all, I will definitely be referring people I know are struggling, to ur company in the near future
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It was a positive experience. Serena is very kind and knowledgeable. She made me feel comfortable and confident throughout the entire process. Thank you for everything!
Mischa
7 days ago
Disha Chauhan at David Sklar & Associates made the consumer proposal process completely seamless. She was professional, empathetic, and went above and beyond—even providing quick responses after hours to ease my worries. Disha explained every step clearly and lifted a massive financial weight off my shoulders. I highly recommend her and the firm to anyone needing a fresh start!"
Rafa Trabal
1 week ago
I contacted David Sklar & Associates by filling out a form on their website. That same day, a firm representative contacted me to schedule my initial consultation. I requested to speak in Spanish, and they connected me with Beatriz Cabrera. That’s where the magic happened. Beatriz was very kind and clearly explained the best option for my current situation. She stayed in constant contact with me to gather all the documentation needed to start my proposal. I highly recommend this company; the entire team does an amazing job. Thank you so much.
Lisa E.
1 week ago
Thank you Jennifer Ricaplaza & Team! Jennifer was amazing from the very beginning. She took the time to help me understand my options and explained everything thoroughly, patiently, and with genuine care. I never once felt rushed. Jennifer is incredibly kind, warm, and compassionate. She was extremely sympathetic to my situation and always made me feel heard and supported. I asked many (MANY!) questions throughout the process (sometimes more than once!) and she never hesitated to take the time to answer them. At every step, she would also check in and ask how I was feeling, which meant more to me than she probably realized. I am SO grateful to the entire team, and especially to Jennifer, who truly took the time to get to know me and understand my situation. She is exactly the kind of person you want representing your company — professional, caring, compassionate, and genuinely invested in her clients. You are very fortunate to have such a wonderful person on your team. A heartfelt thank you as well to Stephanie and the trustee, Chris, for their help and support throughout the process. Thank you all so much for making what could have been an overwhelming experience feel much easier and more manageable. I am truly grateful.
Amelia Lelis
1 week ago
I recommend David & sklar for those needed help,its very nice and kind with Samycha Francis shes the one who help me through the process .she.explained to me well in details.i hate paper works.but she was the one who make it easier for me.. For Samycha F thank you so much and mire power to you.keep up the good works. From Amy L
Hugh Johnson
1 week ago
I had an excellent experience working with Trina, my consumer proposal agent at David Sklar & Associates. From our first conversation, she was professional, knowledgeable, patient, and genuinely understanding of my situation. Trina explained each step of the process clearly, answered all of my questions thoroughly, and kept me informed throughout. Her guidance made an otherwise stressful and overwhelming experience feel manageable. I always felt respected, supported, and free from judgment. I’m truly grateful for the help and reassurance Trina provided. If you’re struggling with debt and considering a consumer proposal, I highly recommend speaking with Trina and the team at David Sklar & Associates. Their professional and compassionate approach can make a meaningful difference in helping you regain control of your finances and move forward with confidence.
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1 week ago
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